The Shopify module synchronizes your ERP with your Shopify store: sending the catalog, stock, and size chart, retrieving orders and customers, and handling cancellations, refunds, and returns.
The ERP is the source of truth: it drives the product sheet (title, description, price, taxonomy, photos, size chart) and the stock. Shopify receives the data and displays the store. Orders travel the other way: Shopify sends them to the ERP, which handles them through to invoicing.
ERP (Catalog, Stock) Shopify
│ │
│ ──── send model / variants ─────> │
│ ──── send available stock ──────> │
│ ──── send size chart ───────────> │
│ │
│ <─── order created webhook ─────── │
│ <─── customer / payment webhook ── │
│ ──── cancellation / refund ─────> │
│ ──── order status update ───────> │All Shopify operations (sending products, stock, order updates…) go through a dedicated queue. Each task is processed sequentially, with a priority level. A tracking page lets you see the progress of synchronizations.
Good to know — This documentation describes the module as a whole. Some features (Shopify POS, Click & Collect, dropshipping, Klaviyo) are only available depending on your configuration. The relevant sections point this out.