The Internal warehouses module is used to track movements of units between your companies or between your stores, both outgoing and returning. It is the operation that lets you move a pair stored in a warehouse to a shop, hand units from one company to another so it can sell them, or get back units that were sent previously.
The module covers three operational flows:
- Deposit — You physically hand units from one company to another company within the tenant (an internal stock transfer, with a change of owning company; the new product is created and inherits the reference, while the product still exists in the original company with a "D" prefix).
- Store transfer — You move units from one store to another, within the same company (no accounting transfer, just a change of location / city with tracking).
- Return — You get back units that were previously deposited, or you process the return of units sent through a business sale for the original company (this combines the return to the original company with the creation of a shipment from the original company to the final customer).
Company A (City A) Company B (City B)
─────────────── ─────────────────────
Deposit
Stock #001 id: D2402010004432 ──────────────▶ Stock #001 (company B side) id: 2402010004432
Store transfer
Stock #002 ──────────────────────────────────▶ Stock #002 (same company, different city)
Return
Stock #001 id: 2402010004432 ◀─────────────── Stock #001 received back (product deleted)Day to day, each movement is tracked from start to finish: departure from the original location, transit (units from the original company move to the Listed status for a Deposit, In stock for the receiving company), then arrival at destination after physical receipt and validation by the user.
Good to know — The Internal warehouses module is particularly useful for customers who manage several companies or several physical stores.
Statuses and flow
Deposit flow (and store transfer)
Pending → Being validated → Validated
↓
Error (if a problem occurs)| Status | Color | Role |
|---|---|---|
| Pending | Blue | Deposit created, lines entered. Can still be edited. |
| Being validated | Blue | Transitional step: the system is switching the units over to the destination side. |
| Validated | Grey | Final status: the units have arrived and been created on the destination side (with their own reference). |
| Error | Red | A problem occurred during the transfer (to be diagnosed through support). |
Return flow
Pending → In transit → Returned
↓
Partially returned (if partial receipt)| Status | Color | Role |
|---|---|---|
| Pending | Blue | Return created. |
| In transit | Blue | The units are on their way back — shown as Return transit on the stock side. |
| Returned | Green | All expected units have been physically received. |
| Partially returned | Blue | Only part has been received; the rest stays in transit until fully received. |
| Error | Red | A receiving issue (already returned, stock deleted, etc.). |
List of internal warehouse movements
Menu Commerce > Internal warehouses. Usual search, filters, sorting, pagination.
Filters
| Filter | Type | Notes |
|---|---|---|
| Search | Text | Searches the movement's reference. |
| Deposit type | Selection | Deposit, Transfer, Return - deposit, B2B return, Return - web order. |
| Status | Multi-select | Deposit statuses (Pending, Validated…). |
| Return? | Multi-select | Return statuses (Returned, Partial…). |
| Receiving company | Multi-select | Shown only in multi-company setups. |
Header buttons
- New return — Switches to the screen for creating an internal return.
- New (green button) — Creates a deposit or a store transfer (both go through the same form; the type is chosen inside it).
Actions
- Export selection — Excel export of the checked movements.